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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Theresa Martin

Theresa Martin

July 11, 2026

5  out of  5
rating by Theresa Martin
"Collin Wood was extremely helpful and informative throughout the whole process. I had numerous questions and he was patient and flexible with our unusual schedules. Excited to build this relationship for years to come."
We responded:
"Thank you so much, Theresa! We truly appreciate your thoughtful review. We're so glad Collin was able to answer all of your questions and work around your schedule to make the process as smooth as possible. We look forward to building a lasting relationship with you and are grateful you chose our office for your insurance needs!"
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Shannon Benedek

July 10, 2026

5  out of  5
rating by Shannon Benedek
"State Farm has always met my needs in times of making a claim and has exceeded my expectations. Their customer service is excellent and they always reply quickly to my questions. The staff is friendly and courteous and they go above and beyond to ensure customer satisfaction."
We responded:
"Thank you for your feedback, Shannon!"
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Monte Casper

July 10, 2026

5  out of  5
rating by Monte Casper
"Professional Organization with a high level of customer care! Great service"
We responded:
"Thank you so much, Monte! We truly appreciate your kind words and your 5-star review. Providing professional service and exceptional customer care is always our goal, and we're grateful for your trust in our office. We look forward to being here whenever you need us!"
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S Reardon

July 9, 2026

5  out of  5
rating by S Reardon
"No matter what questions or needs we bring to them, the agents at this office are helpful and knowledgeable. They are available when you need them and respond quickly & thoroughly. It is a huge bonus that they are also genuinely friendly, approachable & invested in helping customers."
We responded:
"Thank you so much for your thoughtful review! We truly appreciate your kind words and are grateful for your trust in our office. It's wonderful to hear that our team has been responsive, knowledgeable, and genuinely helpful whenever you've needed us. Providing friendly, personalized service is what we strive for every day. Thank you for allowing us to help with your insurance needs!"
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Bonita Chiodini

July 6, 2026

5  out of  5
rating by Bonita Chiodini
"They are always friendly and very helpful! Just got a big recount for being a safe driver, which is awesome🥰"
We responded:
"Thank you, Bonita!"
Profile photo of Sheila Linhardt

Sheila Linhardt

July 6, 2026

5  out of  5
rating by Sheila Linhardt
"I have had my home and auto insurance with Jon Chase for several years. Their staff is always kind an very helpful. Always quick to respond to whatever my questions may be."
We responded:
"Thank you so much, Sheila! We truly appreciate your continued trust and support over the years. We’re so glad to hear our team has been helpful, responsive, and able to answer your questions whenever you need us. Thank you for choosing our office for your home and auto insurance needs!"
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Donna Steed

July 6, 2026

5  out of  5
rating by Donna Steed
"Added new car to policy. Claire walked me through process with kindness and she was very professional."
We responded:
"Thank you so much, Donna! We appreciate you taking the time to share your experience. We’re glad Claire was able to make adding your new vehicle simple and provide the kind, professional service you deserve. Thank you for trusting our office with your insurance needs—we’re always here to help!"
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P Culton

July 2, 2026

5  out of  5
rating by P Culton
"After much research and poor response Jon Chase was able to help me get my vehicle & home insurance bundle at a reasonable price. As circumstances have changes, I experienced an accident and everything was dealt with promptly and efficiently. And I did not experience a rate increase. Today I received a call explaining I would be getting a rate drop on my renewal which is muchly appreciated along with the heads-up. They have been a great agency for people. I recommend them to everyone, good honest people."
We responded:
"Thank you so much for the thoughtful review! We truly appreciate your trust and recommendation. We’re glad Jon and the team were able to help you find the right coverage, be there when you needed us, and keep you informed along the way. Taking care of our customers through every stage is what we strive for, and we’re grateful to have you as part of our State Farm family!"
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Roni Jenkins

June 30, 2026

5  out of  5
rating by Roni Jenkins
"Customer service is #1 ! Im new to state farm and they have been very helpful in explaining my new policies . I appreciate that so much .
Thank you so much!"
We responded:
"Thank you so much, Roni! We really appreciate you taking the time to share this. I’m so glad our team has been helpful in explaining your new policies and making the transition to State Farm a smooth one. We truly appreciate your trust and are always here if you need anything!"
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Debora Oneill

June 30, 2026

5  out of  5
rating by Debora Oneill
"Everyone I spoke to so far has been a pleasure. Very helpful and friendly. Becky was a pleasure talking to and understanding my policies. Thank you!"
We responded:
"Thank you so much, Debora! We really appreciate you taking the time to share this. I’m so glad Becky and the team were able to make everything easy to understand and provide a helpful, friendly experience for you. We truly appreciate your trust in our office and are always here if you need anything!"
Profile photo of Steve Winze

Steve Winze

June 29, 2026

5  out of  5
rating by Steve Winze
"Knowledgeable, professional and nice to work with."
We responded:
"Thank you so much, Steve! We really appreciate you taking the time to share your experience. I’m glad to hear you found our team knowledgeable, professional, and easy to work with—that means a lot to us. We truly appreciate your support and are always here if you need anything!"
Profile photo of Melissa Leuthauser

Melissa Leuthauser

June 29, 2026

5  out of  5
rating by Melissa Leuthauser
"I have been a customer of this agency since COVID and they have always gone above and beyond in the level of customer service they provide. Best of all they just called to let me know of a policy premium DECREASE and made my day."
We responded:
"Thank you so much, Melissa! We really appreciate you taking the time to share this. I’m so glad our team has been able to consistently provide you with great service—and even better, that we were able to pass along some good news with your premium decrease! We truly appreciate your loyalty and support, and we’re always here if you need anything!"
Profile photo of Shara Kuehl

Shara Kuehl

June 29, 2026

5  out of  5
rating by Shara Kuehl
"I couldn’t be happier with the service I’ve received from Amanda and the State Farm team. They are attentive, dependable, and always go above and beyond to make sure I have the coverage I need. Their communication and willingness to help set them apart. I highly recommend them!"
We responded:
"Thank you so much, Shara! We really appreciate you taking the time to share this. I’m so glad Amanda and the team have been attentive, dependable, and helpful in making sure you have the right coverage. Your recommendation means a lot to us, and we truly appreciate your trust in our office!"
Profile photo of Frederick Johnston

Frederick Johnston

June 27, 2026

5  out of  5
rating by Frederick Johnston
"I recently made the move in the last year and since Jon was able to also facilitate the move of both of my classic cars. He was successful in also restructuring my umbrella coverage in the process. Great service and I always appreciate time and effort they put into all of my policies! I highly recommend visiting with Jon and his team on your insurance needs."
We responded:
"Thank you so much, Frederick! We really appreciate you taking the time to share this. I’m glad Jon and the team were able to make your transition smooth and help restructure your coverage, including your classic cars and umbrella policy. We truly appreciate your trust and recommendation—it means a lot to us!"
Profile photo of Dale Mason

Dale Mason

June 26, 2026

5  out of  5
rating by Dale Mason
"Office staff very pleasant to deal with. Agent and staff have done what they said they would do when they said they would do it"
We responded:
"Thank you so much, Dale! We really appreciate you taking the time to share this. I’m glad to hear our team has been pleasant to work with and that we’ve followed through on everything as promised—that’s exactly the experience we strive to provide. We truly appreciate your trust in our office!"
Profile photo of Tom Duebelbeis

Tom Duebelbeis

June 25, 2026

5  out of  5
rating by Tom Duebelbeis
"Grace is Great!! So helpful and professional!"
We responded:
"Thank you so much, Tom! We really appreciate you taking the time to leave a review. I'm so glad Grace was able to provide the helpful and professional service you deserve. We'll be sure to share your kind words with her. Thanks again for your trust in our office—we're always here if you need anything!"
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James Ralls

June 23, 2026

5  out of  5
rating by James Ralls
"They were helpful with reducing my insurance when I needed to make an adjustment."
We responded:
"Thank you so much, James! We really appreciate you taking the time to share your experience. I’m glad we were able to help you make an adjustment and reduce your insurance when needed. We appreciate your trust in our office and are always here if you ever need anything!"
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Dennis Schindler

June 22, 2026

5  out of  5
rating by Dennis Schindler
"Tavie was exceptional and patient as I had a lot of questions.
Thank you"
We responded:
"Thank you so much, Dennis! We appreciate you taking the time to leave a review. I'm so glad Tavie was able to answer your questions and provide the patience and service you deserve. Thank you for trusting our office with your insurance needs—we're always here to help!"
Profile photo of Melinda Weiss (Mindy)

Melinda Weiss (Mindy)

June 19, 2026

5  out of  5
rating by Melinda Weiss (Mindy)
"Easy to work with. Thank you especially to Claire!"
We responded:
"Thank you, Mindy, for your kind review! We're so glad to hear that you found our team easy to work with and that you received the support you needed for your property insurance. Claire will be thrilled to know she made such a positive impression. We truly appreciate your trust in our office and your thoughtful feedback!"
Profile photo of Cheryl King

Cheryl King

June 18, 2026

5  out of  5
rating by Cheryl King
"I called about an increase in our car ins and talked to Amanda....she was very helpful and was able to find the problem...."
We responded:
"Thank you for sharing your kind words about Noah. We're honored to have such dedicated team members."
Profile photo of Cindy Folkerts

Cindy Folkerts

June 18, 2026

5  out of  5
rating by Cindy Folkerts
"Everyone is friendly and treat you as a long time friend. They take the time to get to know you personally so they can advise you on the coverage that works best for your needs"
We responded:
"Thank you so much, Cindy! It has been great working with you over the last 8+ years, we appreciate you more than you know!"
Profile photo of Amiife Fagbulu

Amiife Fagbulu

June 18, 2026

5  out of  5
rating by Amiife Fagbulu
"Literally the best insurance office ever! As a first-time renter and first-time car owner, I did a lot of research before choosing this State Farm office, and I’m so glad I did. They offered the best rates I could find, were incredibly responsive whenever I had questions, and made the entire process simple and stress-free. Everyone has been friendly, knowledgeable, and helpful from the start. I truly appreciate how easy they’ve made everything, and I highly recommend this office to anyone looking for great service and coverage."
We responded:
"Thank you, Amiife, for the wonderful review! We're so glad we could help make your experience as a first-time renter and car owner simple and stress-free. We appreciate your kind words about our team and are grateful for your recommendation. Thanks for choosing our office!"
Profile photo of A T

A T

June 18, 2026

5  out of  5
rating by A T
"As a return customer I can tell you that if you’re looking for an insurance agent who cares about you as a customer then John Chase is the one. He was my agent when I lived in St. Louis and now that I live in KC but still decided to go back to him speaks volume.
Don’t take my word for it, give his office a call and experience exceptional care and service for yourselves."
We responded:
"Thank you so much, A T! We truly appreciate your continued trust and loyalty, even after your move. It means a lot to know you’ve chosen to stay with our office, and we’re grateful for the opportunity to continue taking care of your insurance needs. Thank you for your kind recommendation and support—we’re always here for you!"
Profile photo of Kanwaljeet Garg

Kanwaljeet Garg

June 17, 2026

5  out of  5
rating by Kanwaljeet Garg
"I had a great experience with them. A special thank you to Agent Grace, who took the time to answer all my questions and helped me get my claim reimbursed. I highly recommend this company!"
We responded:
"Thank you so much, Kanwaljeet! We really appreciate you taking the time to share your experience. I’m so glad Grace was able to answer all your questions and help you get your claim reimbursed. We truly appreciate your recommendation and your trust in our office, and we’re always here whenever you need us!"
Profile photo of chris boudreau

chris boudreau

June 16, 2026

5  out of  5
rating by chris boudreau
"Informative conversation with a very knowledgable individual."
We responded:
"Thank you so much, Chris! We appreciate you taking the time to leave a review. I'm glad you found the conversation informative and helpful. Providing knowledgeable guidance and helping our customers understand their coverage options is always our goal. We appreciate your trust in our office and look forward to assisting you in the future!"