State Farm® Insurance Agent Jon Chase

"I hadn't priced out State Farm for my insurance needs in years, but was pleasantly surprised to find out I could get my home and auto for significantly cheaper than my current plan. Caleb was great to work with, timely in his answers, and made the whole process super easy. Would definitely recommend to anyone looking to evaluate their insurance."

"I was in an accident with a State Farm customer that was 100% at fault. She hit my car head on and totaled my car. I am EXTREMELY surprised and disappointed in the way State Farm is handling this claim. My car was drivable until I arrived home that day, the car overheated and was not drivable after. State Farm was informed of this and refused to get a rental car for me, Kathleen Evans (claims specialist) stated a rental car would not be available until the police report was completed which can take 7-10 business days. I had a 52 minute commute to work and do not live near a city bus or metro. I lost my job. I had to pay for a rental car out of my own pocket until a few days ago when I had enough of being disregarded and disrespected. At that time I called and complained and refused to take no for an answer. Only then, I was FINALLY given a rental car that I only had to pay a small deposit for. That date was April 24, 10 days after my accident. Absolutely ridiculous. That day, I was also informed that my car needed to be towed to a shop to be fixed and State Farm was accepting liability. I knew that was ridiculous to even think they would pay for the damages. And I was correct it was $9500 so again State Farm was wrong. The car is a total loss. I noticed that I got an email saying I had been unenrolled from digital payments. I never enrolled in digital payments. These people are trying to get away with mailing me a paper check, making me wait even longer. As far as I’m concerned, they owe me money for lost wages, for my job loss and for pain and suffering from all of this. I am the victim here. I did not cause this accident, and it should not be costing me any money! Additionally, this accident cost me my job. It should not have inconvenienced me at all, and the inconveniences that were incurred should be fixed by State Farm. I am very disappointed in State Farm. I expected so much more from a company that is so reputable and has so many years experience. That is the main reason for this review. People should know that they’re not dependable and they do not deserve the wonderful reputation that they have."

"Nicolas Cole has been extremely helpful and knowledgable in explaining and informing us of all the coverage options available with State Farm. When choosing auto/home insurance I recommend calling the Chase Agency-State Farm."

"Jon & Milena are the BEST!! Happy Easter!!"

"Let me first say that this State Farm has been a joy to be with. The person who helped me was Tavie she was an understanding person and very sweet. She helped me with my car policies. I was looking for a car for a long while and she been with me since then. We were like a team when I told her my situation of getting some policies and she was flexible in making her hours open to me for those polices. Thank you again."

"Milina took the time to make sure l understood everything about my policy and explained everything in detail. I had a great experience with her about my coverage because insurance to me can be complicated. Thanks Milina."

"Nick Cole and his team at Chase State Farm listened to my needs and tailored my insurance coverage."

"Jeanette was professional polite and pleasant to talk to. Handled my issues with ease. Thanks"

"This State Farm branch is great! Always there to help my family. Jeanette has helped us multiple times in processing our policies in a timely manner."

"Great service and very helpful. Was able to answer all my questions regarding insurance. Thank you for providing great service."

"Exceptional Customer Care by Claim Estimator Matt Leinenger My estimate is available however I can’t get myself logged into my State Farm account to see it Dah 🙃"

"This office is so incredibly helpful and tends to your insurance needs efficiently and quickly. They are competent , friendly, and will always go the extra mile to make sure their customers are satisfied. I specifically spoken with Micheala several times regarding auto and home claims, and I could not have had a better rep. I would highly recommend Jon Chase and office as your insurance agent. They are truly the best!"

"Collin Wood was extremely helpful and informative throughout the whole process. I had numerous questions and he was patient and flexible with our unusual schedules. Excited to build this relationship for years to come."

"The whole group is amazing! I bought a car and they were able to get me set up the day I drove off the lot...courteous and very responsive!"

"In today’s environment, it is quite difficult to find professionalism with friendliness. That’s exactly what I have found with the State Farm Chase agency. More specifically, is the assistance that I have received from Jeanette. She is extremely knowledgeable, professional, and quite helpful. In fact, She has made the claims processing comfortable and easy. She is the primary reason that I would easily recommend the chase agency."

"My home and automobile have been insured by State Farm for many years. I have no complaints! Jeanette, in the Fenton/Valley Park office, is always efficient, knowledgeable, friendly and responds quickly. Jon, a fairly new agent for me, who I met with once, is also helpful and great to work with. It’s reassuring to know that I am “in great hands”."

"I like that a rep reaches out to me periodically to make sure all is ok. It sends a message to me that they appreciate and value my business."

"Definitely 5 star service thus far. Very polite and helpful representatives from State Farm"

"Milena was very helpful. She answered all my questions and researched the ones she didn't have answers for. She was quick to respond to my emails and phone calls."

"Tavie was fantastic to work with! She was extremely flexible with my crazy schedule and on top of that, saved me quite a bit of money as well! Great experience"

"Janette and Michaela did timely and efficient work on this issue."

"Jeanette was great! Answered my questions and made my policy update quickly. Very happy with my interaction with the office!"

"Jeanette is amazing! She has always been very helpful and kind when I have had questions or needed to change cars on my policy."

"Michaela has been very helpful in providing me with a renters quote and discussing my vehicle coverage! Easy and effortless process for handling my insurance! Thank you!!!"

"Great service and always friendly. Plus all the questions I had got answer"